Roof Remodel FAQ

What if I have a leak?

The best practice to mitigate further interior damage is to place a bucket or container under the leak, if possible.  Use cloth towels to dry up the area as much as you can and use a small sharp tool to puncture bubbles to allow water to drain.  Please call our office 503-693-1948 during or after office hours, and we’ll respond within 7 hours of your call, if not immediately.

To help assess your concern, we’d like to know how old your roof might be and if you’re calling about a commercial, industrial, residential or mobile home roof

Roof Replacement

The best practice to mitigate further interior damage is to place a bucket or container under the leak, if possible.  Use cloth towels to dry up the area as much as you can and use a small sharp tool to puncture bubbles to allow water to drain.

Please call our office 503-693-1948 during or after office hours, and we’ll respond within 7 hours of your call, if not immediately.

To help assess your concern, we’d like to know how old your roof might be and if you’re calling about a commercial, industrial, residential or mobile home roof

Can I get out of this place by not having to pay a lot for a new roof?

Yes.  Depending upon your location, village or city ordinances or association covenants and current roofing material, you can have another roof installed over your existing roof.

An overlay is completely satisfactory upon verification of your local ordinances.  Usually, up to three layers when talking about asphalt shingled roofs. We normally will not put on third layer.  Overlay is a less expensive way to re-cover your roof because the cost of labor for removal and disposal are not included in this method.

Another question you might answer is who will do the work for me?
What qualities are your looking for in a contractor?
Are they licensed with the State to conduct business in the State?
Do they pay taxes, how about State mandated worker’s compensation?

We do!  There are those who pay insurance and those who don’t.  We are insured, licensed and bonded. There are those who commit to excellence and those who won’t.  We are committed to excellence and attend trade seminars.  It takes a lot more effort and time to be legitimate.

How do I know my roof is worn out?

Is your roof obviously worn out and need replacement?
Usually, here in the Great Northwest where we get about 3 feet of water pounding on your roof every year, it usually endures the beating somewhere between 22 – 25 years.  Combine this rain element moss growth; it won’t take long to learn why hungry roofing contractors are banging on your door.

As your asphalt shingles age, granules (colored ceramic) begin to slough off into your gutters, exposing the underlying asphalt and fiberglass strands.  Light catches the fiberglass strands and the glimmer can be seen from your neighbor’s driveway.  It could even look like ice in the heat of summer.  However, just because you see granules in your gutters, doesn’t mean your roof is failing, asphalt roofs loose granules all the time – the key is to what extent is it loosing granules?

Still another clue of an obvious roof replacement is an unusual low spot between rafters.  Of course, this is from an on-roof perspective – that is, unless your head keeps bumping into a prominent ceiling bulge in your front room.  This has a noteworthy aspect because something has made the plywood sheathing fail; could be water getting under the shingles or it could be poor ventilation?

It is noteworthy because a correction might need to be explored for your next roof, perhaps allowing your next roof to last another 5 or 6 years.  This is in reference to ventilation.

My shingles have blown off!

Our beautiful gorge is a phenomenal wind tunnel. Not uncommon are 60+ mph winds. A lot of times, after a sustained wind episode, I get frantic calls.

It is completely reasonable to feel anxious when you and your neighbors exchange roof shingles in the front yard after a storm. You can feel some ease in anxiety because it’s common to have an underlayment layer under your shingles.

Unfortunately, there are some roofers out there who neglect to install underlayment. I will never understand it, but if you can see a color or just black under your shingles other than the color of plywood; I’d say you’re pretty safe for a time.

Synthetic or bitumen saturated paper (tar paper) is what repels the water.  The main purpose of underlayment is a water barrier component.  Although it’s not meant to act as your roof covering, it will temporarily keep the bulk of the water out until someone can re-install your shingles or put new ones on.

How Can I Contact You for Assistance?

Allen Exterior Remodeling Inc.

152 SE 5th Ave. Suite B
Hillsboro, OR 97123

mark@allen-exterior.com
(503) 693-1948

Low Slope Roofing

Manufactured Home Roofs

Shingled Roofs

This contractor was way over and above in quality of product used and workmanship of his crew. They were clean, quiet (as much as possible) and they had the job skills needed for. The job was finished on time as quoted.
Review By: Archie Miller 03/22/2018
We hired Allen Exterior for three separate projects: Replace portions of our siding; painting the exterior of our home; and replacing the roof of our home and carport. We had watched work being done in our community prior to our requesting proposals and were extremely pleased with the work we watched being done by the Allen Exterior team, especially their attention to details. We obtained proposals from four separate contractors and Marks was in the middle of the range of proposals. Marks inspection of our home was very thorough and his proposals for each project were very detailed and included notations of items that could arise once work began especially regarding our sagging carport roof. Two skylights had to be special ordered and we are very pleased with the new skylights. He gave us great advise and we felt the quality of all the work done on our home was outstanding. The work crews for each project were all hard working professionals and if something came up they would quickly let us know and we were able to review it with Mark before agreeing to any changes. They left the property clean each day. We would not hesitate to recommend them for any exterior projects.
Review by: George and Karen K.   12/04/2018
We just had a new roof and 2 skylights installed on our flat roof. Our experience with Mark and the crew at Allen Exterior has been excellent. They were very responsive to our needs and concerns from the start. I would have no hesitation in hiring them again and recommend them highly!
Review By: Stephanie and Larry Schorin Submitted: 03/05/2018
Mark was easy to work with. They completed the work on time and on budget. In fact Mark underestimated the cost of a skylight we were replacing. It turned out to be a special order and not the standard off the shelf size he put in his estimate. After a short wait the order came in and Mark personally installed the the skylight at no extra cost to us. Great customer service. Thank you Mark!
Review by: Mike F.   9/24/2018
Mark's crew was top notch. Mark was great to work with and went the extra mile to understand what our needs were and coordinate to get the job done the way we wanted it done. He was also helpful in working out important details like venting and coordinating with other trades that were doing work at the house. Highly recommend!
Review by: Paul N.  05/25/2018
Did an amazing job. Mark and his crew really went above and beyond. They really care about the customer. Quoted a good price and stayed within my budget. Would recommend them.
Review By: Ron Jackson  03/08/2018

 Professional, Concise and Knowledgeable about product, materials, application, warranties, safety and permits. estimate process on time, and explained in full detail, great listener. The crew left a completely clean and well dressed landscape when work completed. Excellent staff, polite, detail oriented cohesive team work. All aspects of work flow, explained. They created all their own in house sheet metal work for new roof and gutters. Everything customized for my roof-line, at no extra charge. Follow up and easy billing process. All warranties in writing. First, week after new roof added we had a major wind and rain storm. I slept without any fears as roof insulation made all sounds inside house minimal. Glad, I switched from EDM to PVC roof.

Review By: Annie Allerdice   01/05/2019